Delivery Information

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. For any first order with us, we may refuse to deliver to an address other than the registered address of the credit/debit card used when the order was made.

Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of you order.Delivery charges included in our prices are to CURB SIDE only, i.e. NO STEPS AT ALL, enabling goods to be transported via a level surface.

Subject to the above, you will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Right for you to cancel your contract

You may cancel your contract with us for the goods you order at any time before the date we have delivered the goods to you. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

To cancel your contract you must notify us in writing.

If you cancel your contract and we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our directed address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.
 
Cancellation by us
We reserve the right to cancel the contract between us if:

we have insufficient stock to deliver the goods you have ordered;

we do not deliver to your area; or

one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of you order. We will not be obliged to offer any additional compensation for disappointment suffered.